Account Deletion | RekenPRO

To request deletion of your RekenPRO account and associated data, email support@rekenpro.com with the subject line "RekenPRO Account Deletion Request," or call +1 (800) 839-4322.

You do not need the mobile app installed to start a deletion request. Submitting this request does not immediately delete an account. RekenPRO must verify your identity using the original email address associated with your account before permanently deleting an account.

How to Request Account Deletion

Complete the form below to generate an email request template. The information you enter on this page is not stored by this website.

Full name

Username

Account email

Account phone

Country / Region

Province / State

Account type

Preferred contact method

Can you access your account?

Reason or notes

I confirm that I want to delete my RekenPRO account and associated personal data. I understand RekenPRO must verify my identity using the original email address associated with my account before deleting the account. I understand verified deletion requests are normally completed within 14 days.

If your email app does not open, email support@rekenpro.com with the subject line "RekenPRO Account Deletion Request," or call +1 (800) 839-4322.

Contact Support

JavaScript is disabled. Email support@rekenpro.com with your name, username, country or region, account email or phone number, province or state, account type, whether you can access your account, and the subject line "RekenPRO Account Deletion Request." You can also call +1 (800) 839-4322.

What Happens After Verification

RekenPRO will not permanently delete an account based only on the details entered in this public form. To help protect account owners, RekenPRO must verify the request using the original email address associated with the account before deletion is completed. If additional verification is needed, RekenPRO may also verify through the phone number already associated with the account, by asking the requester to sign in again, or through another reasonable verification step. If you cannot access the app, RekenPRO can still verify your request using the original account email address or the phone number already associated with your account.

After your request is verified, RekenPRO may promptly lock or disable the account to prevent new activity while the account is scheduled for permanent deletion.

Verified account deletion requests are normally completed within 14 days. Account locking or deactivation is not treated as the final deletion step. When deletion is complete, your account access will end and associated personal data will be deleted or de-identified, except where limited retention is required or permitted.

Data That May Be Deleted

Firebase Authentication account records connected to your RekenPRO user account.
Contractor, company, profile, onboarding, queue, message, notification, and account records associated with your user ID.
Uploaded documents or files associated with your user account, where deletion is permitted.
Device tokens and other operational account data no longer needed after deletion.

Data That May Be Retained Temporarily

Some records may be retained for a limited period where required for security, fraud prevention, legal compliance, dispute resolution, financial recordkeeping, or other legitimate purposes permitted by law. RekenPRO does not treat account locking or deactivation as the final deletion step.

If You Cannot Access Your Account

You can still email support@rekenpro.com or call +1 (800) 839-4322. Provide the contact information previously used with RekenPRO, and support will help verify your identity using the original email address associated with your account before processing deletion.